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Kaneland United SC

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IP-Kaneland United SC           April 25, 2020
To All Kaneland United SC Rec, Academy & Travel Families
RE: Spring Season Cancelled

Hello Kaneland United Families,

It is with a heavy heart and deep regret that we write this letter to update you regarding our
spring season; however, with information received over the past days we now have the
information needed to provide absolute clarity to our KUSC family.

Official word was received from our Travel Soccer League, YSSL, that they have cancelled the
spring season and from Illinois Youth Soccer Association that they have suspended play and
activities through at least May 30th. Therefore, we have made the difficult decision to cancel
the spring Rec and Academy season. The spring Travel season has been canceled by the
YSSL League. We believe these decisions, though disheartening, are and have been made
both for the safety of players and families and out of an abundance of caution.

Our KUSC family consists of nearly 200 players this spring season, which means we ask for
your patience and understanding as we begin the process of reviewing accounts and
processing refunds. Once your registration is canceled and refund processed, the system will
generate an email to the address on file. A refund check will be requested, issued to the
account holder of record and mailed to the address of record. Refund checks will be received
within 2-3 weeks after receiving the cancellation / refund emails. Travel and Academy accounts
will receive an adjustment email and should then receive the refund check within 2-3 weeks. To
process all refunds for the entire KUSC family, it may take several weeks as we are volunteers
so again please be patient and know that we are working as quickly as we can.

If anyone would like to transfer their registration to next fall please email
[email protected] by April 30th as we will begin the refund process on May 1st.
Kaneland United SC Phone: 630.463.9001
PO Box 726 Email: [email protected]
Elburn IL 60119
www.KanelandSC.com

Travel and Academy refund amounts are currently being calculated. Refund amounts will be
prorated based on costs already incurred by KUSC for the season and what seasons were
registered for and when.

The Rec refunds will be for the full amount.

Please note that any order which included a service fee, that fee was charged by Blue
Sombrero/Sports Connect (the platform which processes the orders) and unfortunately is
non-refundable. The fee was not charged by, nor collected by KUSC leaving us unable to
refund it to our families.

Again, if anyone would like to transfer their registration to next fall please email
[email protected] by April 30th as we will begin the refund process on May 1st.
What about Travel tryouts?

At the moment, it is unknown how tryouts will work. With the current changes we are
investigating our options and will communicate that to the club as soon as we have a plan.

Our club has always been a community organization. Our teams become like family and we
worry how others are doing within our extended families. In times like this, we must check in on
each other and help each other out. Don't be afraid to reach out to your team, your team
manager, your coach, the Director of Coaching, or the Club Board. We are all in this together. If
you have a question and you don't know who to ask, you can send it to the Club's general email
address ( [email protected] ) and it will be routed to the person(s) who can best assist
you.

Stay safe and take care,

Your Kaneland United Soccer Club Board

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